For Jaycee Goulet, CPI, working at the Temiscaming plant isn’t just a job — it’s a continuation of family history.
As a third-generation employee, he carries forward a legacy shaped over decades. That connection brings a strong sense of pride, but also responsibility: to leave the operation stronger, more reliable, and better prepared for the people who come next.
“I’ve always wanted to understand how the world works — why things succeed, why they fail, and how they can be improved.”
That curiosity now defines his work as Senior Reliability Engineer, where reliability directly impacts safety, cost control, and production stability.
At the core of Jaycee’s approach is a clear principle: solve the real problem.
He leads major equipment failure investigations, aligning operators, tradespeople, and technical teams to uncover true root causes — not just symptoms. By grounding every review in frontline expertise, solutions are more practical, more sustainable, and more likely to stick.
The payoff is measurable: fewer repeat failures, stronger alignment across teams, and improved overall equipment performance.
Beyond investigations, Jaycee is helping shift the plant from reactive to predictive maintenance. He is guiding upgrades to Emerson AMS Machinery Manager and leading the digitization of operator rounds, lubrication routes, and preventive maintenance activities.
These efforts are changing how the plant operates day to day.
Knowledge that once lived informally is now structured, accessible, and actionable. Teams can identify trends earlier, address risks before they escalate, and make more informed decisions about where to focus time and resources.
The results are clear: reduced downtime, lower maintenance waste, improved asset care, and greater accountability across maintenance, operations, and engineering.
“These tools allow us to detect issues earlier and make better decisions,” Jaycee explains. “But the real transformation happens when the team builds confidence in using the data.”
Still, for Jaycee, the most important part of engineering isn’t found in a system.
One lesson passed down from his mentors — and reinforced through experience — is that strong relationships are the foundation of good engineering. Sometimes that starts with something simple: grabbing a coffee or offering a Coke to an operator or tradesperson.
- A shared drink creates connection.
- Connection builds trust.
- Trust unlocks knowledge you won’t find in any textbook.
That people-first mindset shapes how he works across the site every day.
For Jaycee, engineering excellence is about more than technical accuracy. It’s about disciplined problem-solving, sound judgment, and building trust across teams. Because when knowledge is shared and relationships are strong, reliability doesn’t just improve — it lasts.
As a third-generation employee—and the first engineer in the family—the long-term impact is what truly endures.
