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At RYAM, product responsibility is core to our mission of transforming renewable materials into safe, high-quality, and sustainable solutions. Although our cellulose-based products are naturally derived and classified as non-hazardous, we apply a rigorous product stewardship approach that meets or exceeds global chemical-sector expectations.
RYAM provides customers with clear, accurate, and accessible information through a centralized Product Documentation Repository, which includes Safety Data Sheets (SDS), product specifications, and support documents for all major product lines.
All SDS follow the Globally Harmonized System (GHS), where applicable, and include information on:
RYAM maintains multiple customer support channels, including the ability to contact our commercial and technical teams directly through the website.
We also provide 24/7 emergency support through CHEMTREC:
This ensures immediate access to emergency response professionals wherever our products are used.
RYAM supports customers throughout the use of our products by offering:
While RYAM’s cellulose-based products are inherently low risk, we apply a disciplined approach to managing all chemicals used in our manufacturing operations. Our goal is to ensure only the safest, most compliant, and least impactful materials enter our supply chain.
Every specialty chemical used at RYAM must undergo evaluation by a cross-functional review team from EHS, Product Regulatory, Quality, and Operations.
RYAM requires suppliers to:
This ensures our chemical inputs align with customer and regulatory requirements.
Every specialty chemical used at RYAM must undergo evaluation by a cross-functional review team from EHS, Product Regulatory, Quality, and Operations.
RYAM maintains a global database of chemical risks and emerging restrictions, allowing proactive substitution or avoidance of undesirable chemistries.
RYAM requires suppliers to:
This ensures that our chemical inputs align with customer and regulatory expectations.
RYAM is committed to strengthening its chemical management practices as regulatory expectations evolve and safer alternatives become increasingly available. In 2026, we plan to advance several incremental initiatives that support our long-term product stewardship goals and reinforce our responsible management of substances of concern. These include:
RYAM is reviewing process applications where dichloromethane may be used and evaluating technically feasible alternatives that offer lower environmental and health impacts.
Building on our existing evaluation framework, RYAM will introduce additional screening criteria to more explicitly assess the presence of per- and polyfluoroalkyl substances (PFAS) and polycyclic aromatic hydrocarbons (PAHs). This enhancement aligns our practices with emerging global priorities around these chemical classes.
Beginning in 2026, RYAM will require 100% formulation transparency for all specialty chemicals submitted for review as potential raw materials. Full disclosure of constituents will allow more accurate hazard assessment, strengthen regulatory compliance, and support our efforts to identify lower-impact alternatives.
These initiatives reflect RYAM’s continuous improvement approach and are part of a broader effort to ensure our operations remain aligned with evolving scientific understanding, regulatory landscapes, and customer expectations.
RYAM’s products are used in highly regulated and safety-sensitive applications. To support these markets, we test for purity and performance using advanced analytical methods.
Testing is conducted through a combination of internal labs and third-party accredited laboratories.
Product safety and reliability remain priorities after shipment. RYAM uses a structured surveillance program that includes:
This ensures any safety or performance issue is promptly addressed and prevented from recurring.
Our Research & Development Centers are equipped with:
These capabilities support deeper investigations and customer audits, and ensure consistent product performance.
All changes to raw materials, processing aids, manufacturing conditions, or equipment undergo a formal change management process, including:
Customers are notified of relevant changes through established product stewardship channels.
Life Cycle Assessments (LCAs) provide meaningful insight into the environmental impacts of materials from sourcing through end-of-life. While RYAM does not currently publish full cradle-to-grave LCAs, we use LCA-aligned data to evaluate and improve our environmental performance.
Our products benefit from inherently favorable environmental attributes, including:
RYAM discloses environmental metrics that form the foundation of LCA modeling, including:
These datasets allow customers and researchers to conduct downstream LCAs or compare RYAM’s products to alternative materials.
RYAM continues to evaluate opportunities to expand lifecycle reporting, which may include:
Any future initiatives will follow internationally recognized standards and respond to evolving market expectations.
RYAM’s approach to product responsibility integrates strong stewardship, rigorous chemical review, robust testing and monitoring, and transparent environmental reporting. Together, these practices ensure that our cellulose-based products remain safe, compliant, and aligned with global sustainability and regulatory expectations.
